When a fan commits to a season of LA Galaxy soccer, they earn a long list of member benefits. The hard part? Remembering you have them.
Thatโs the problem we set out to solve together, the LA Galaxy and YinzCam, Inc.
The result: the ๐๐ข๐ญ๐ข๐น๐บ ๐๐ฆ๐ข๐ด๐ฐ๐ฏ-๐๐ช๐ค๐ฌ๐ฆ๐ต ๐๐ฆ๐ฎ๐ฃ๐ฆ๐ณ ๐๐ถ๐ฃ.
๐๐จ๐ฐ ๐ญ๐ก๐ ๐ง๐๐ฐ ๐ก๐จ๐ฆ๐๐ฉ๐๐ ๐ ๐จ๐ ๐ญ๐ก๐ ๐๐๐ฅ๐๐ฑ๐ฒ ๐๐ฉ๐ฉ, ๐๐ฎ๐ญ ๐จ๐ง๐ฅ๐ฒ ๐๐จ๐ซ ๐๐๐๐ฌ๐จ๐ง-๐๐ข๐๐ค๐๐ญ ๐๐๐ฆ๐๐๐ซ๐ฌ.
Because the most loyal fans deserve a special front door.
A special homepage in their club app, made just for them.
Everything a Galaxy season-ticket member needs, surfaced and organized so they know exactly what they have and how to use it.
โ๏ธ LA Galaxy Ticket Services by phone or email. Your rep, one tap away, within the app.
โ๏ธ Your Galaxy Pass, your tickets, your Member Benefits: The digital pass, Manage Your Tickets, exclusive experiences and savings, all in reach.
โ๏ธ The perks made visible: Discounted Member Add-Ons at STM pricing, 15% off concessions, the Matchday Guide, the 3D Seating Map, View All Perks.
โ๏ธ Message Center and SMS Sign Up, so the important things reach you, and an answer is always a tap away.
Hereโs the thinking behind it. A member hub isnโt just a utility, itโs an education tool. A personalized education tool. Most membership benefits go unused for one simple reason: members forget they exist, or have to go hunting to find them.
We designed and built the new Galaxy STM Hub to make sure that no benefit goes undiscovered, and no perk goes unused.
We launched it right after the World Cup, to put it in membersโ hands at one of the most exciting points in the season.
The most loyal Galaxy fans have earned a lot.
Every one of those benefits is now waiting at their front door.
The front door of the Galaxy app.
โ Shawn Medow, John Spagnola, together with YinzCam