LA Kings App Tutorial

#6277

𝐀𝐧 𝐚𝐩𝐩 𝐟𝐞𝐚𝐭𝐮𝐫𝐞 𝐭𝐡𝐚𝐭 𝐡𝐞𝐥𝐩𝐬 𝐲𝐨𝐮 𝐮𝐬𝐞 𝐭𝐡𝐞 𝐚𝐩𝐩'𝐬 𝐟𝐞𝐚𝐭𝐮𝐫𝐞𝐬.

The Los Angeles Kings app helps you navigate the app.
From right within the app.

Step-by-step, in-app tutorials are now embedded in the Kings app, fully branded for the Kings, and available for the fan who wants to know the why and the how of specific features.

🏒 How to log in.
🏒 How to create your account.
🏒 How to manage your profile.
🏒 How to access and manage your tickets.
🏒 How to use your Mobile Wallet.

Your navigation guide to the app.
Now inside the app. Where it belongs.

And here's the nifty part: the tutorial kicks in before the feature even loads, so fans can get help before they need to seek it. Each feature-specific tutorial launches a modal, so you can read it, glance at it, dismiss it, and keep going. It's not a detour or a distraction in your app journey. It's genuine just-in-time, just-in-place help, so you don't need to go find it. The tutorial has embedded links to drop you straight into the features you're reading about. No friction, no fuss. And, a dedicated hub keeps the tutorial one tap away, at any time, if you ever want a refresher.

Evergreen onboarding, at your leisure, one tap away.
Now in the LA Kings app.
Go Kings Go!

👏 𝖪𝖴𝖣𝖮𝖲. Gretchen Peters, Kiley Sullivan, we love working with you, and we've loved collaborating with you on your app redesign (more stories for me to write in the upcoming weeks—watch this space). This in-app tutorial was special because it's such a fan-oriented feature and a first in our platform, and I know that it's going to become a best practice. It's genuinely helpful, and shows up at the right point in the fan's digital journey through the LA Kings app. Thank you for your enthusiasm, your new ideas, your willingness to let us debut so many new things in your app. You're amazing collaborators and even more amazing human beings, through and through.

🎬 𝖢𝖱𝖤𝖣𝖨𝖳𝖲. Lexie Vigna and Chad Slencak for the build. Ana Baskinger for the 𝘚𝘩𝘪𝘱 𝘏𝘢𝘱𝘱𝘦𝘯𝘴 graphic.